Terms of Service
1. Agreement to terms
These Terms of Service ("Terms") govern access to and use of Lyve Sheets (the "Service"), a back-office platform for IT-staffing and consulting firms. By creating an account or using the Service, your firm ("Customer," "you") agrees to these Terms on behalf of itself and its authorized users.
2. The Service
Lyve Sheets is a multi-tenant platform that helps staffing and consulting firms manage consultant ledgers, timesheets and invoicing, receivables and margin reporting, HR documents, and immigration case tracking. The Service is provided on a subscription basis and is currently offered to a limited set of design-partner firms while it is under active development.
3. Accounts and access
Each firm operates within its own isolated tenant. You are responsible for the accuracy of information you provide, for maintaining the confidentiality of login credentials, and for all activity under your firm's account, including actions taken by users you invite (staff and consultant self-service users).
4. Customer data ownership
You own the data you and your users submit to the Service, including consultant records, timesheets, invoices, HR documents, and immigration case information ("Customer Data"). We use Customer Data only to provide, maintain, and improve the Service on your behalf, and as described in our Privacy Policy.
5. Acceptable use
You agree not to use the Service to violate applicable law, to misrepresent immigration or payroll records, to attempt to access another tenant's data, to reverse-engineer the Service, or to disrupt its normal operation.
6. Subprocessors and integrations
We rely on third-party subprocessors to operate the Service, including Supabase (database, storage, and authentication), Vercel (application hosting), Resend (transactional email), Nango (OAuth token vault for connected integrations), Documenso (e-signature), and the USCIS case-status API (immigration status checks). Where you connect optional integrations such as QuickBooks or Dropbox, those providers process data under their own terms as directed by you.
7. Fees
Fees, billing cycle, and payment terms are set out in your firm's order form or subscription agreement. Fees are non-refundable except as required by law or expressly agreed in writing.
8. Termination
Either party may terminate the subscription as set out in the order form or, absent one, with 30 days' written notice. We may suspend or terminate access immediately for material breach, non-payment, or misuse. On termination, Customer Data is deleted from production systems per our data-retention practice, described in the Privacy Policy.
9. Disclaimers
The Service is provided "as is." It does not constitute legal, immigration, tax, or accounting advice. Immigration deadline tracking and status sync are aids to your own compliance process, not a substitute for counsel or for your firm's own diligence.
10. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, or consequential damages, and each party's aggregate liability under these Terms will not exceed the fees paid for the Service in the twelve months preceding the claim.
11. Disputes
Any dispute arising out of these Terms will be resolved through good-faith negotiation between the parties in the first instance. These Terms are governed by the laws of the jurisdiction specified in your order form, without regard to conflict-of-law principles.
12. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated to firm administrators, and continued use of the Service after the effective date constitutes acceptance of the updated Terms.
Last updated: July 16, 2026
This is a template pending review by counsel.